The quiet confidence Eugene carries today reflects lessons learned over his two-decade career. The first, he recalls, came during his first stint with EMA in 2006.
“My mentor asked me if I knew which two household items had prices that barely changed in 50 years,” he says. The answer turned out to be electricity and eggs. In the 1970s, an egg cost about 20 cents. So did one kilowatt-hour of electricity.
"It's not that inflation stopped. It’s that technology and efficiency gains outpaced it,” he explains.
The question sparked a deeper insight: keeping electricity prices stable – like those of eggs – is not just about controlling costs. It requires innovation and a constant balancing of trade-offs between reliability, cost, resilience, and efficiency to deliver the best outcome for consumers.
“I realised it’s never just about building something that works,” he muses. “It’s about understanding how much reliability is worth, who pays for it, and who benefits.”