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Government agencies communicate via .gov.sg websites
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Our Energy Story

Overview

Discover how the Singapore Energy Story sets the vision towards a net-zero energy future.

Energy Supply

Gain insights into the four switches that power Singapore’s economy and our daily lives.

Energy Demand

Discover ways to enhance energy efficiency and lower your carbon footprint.

Energy Grid

Explore how EMA ensures a reliable and secure energy supply for everyone.

Energy Market Landscape

Learn about the intricacies of Singapore’s energy market structure and operations.

Consumer Information

Electricity

Get tips on buying electricity and protecting your family from electrical hazards.

Gas

Learn about purchasing gas and safeguarding your family against gas hazards.

Solar

Access information on installing solar panels at your home and selling excess electricity to the national grid.

Regulations & Licences

Regulations

Stay up-to-date with the latest regulations, policies and frameworks governing the energy sector.

Licences

Learn about the licences that EMA issues to different stakeholders in the energy sector.

Regulatory Publications

Read about the Codes of Practice and Circulars that EMA publishes to regulate the energy sector.

Partnerships

Calls for Proposal

Collaborate with EMA in co-creating innovative solutions for the energy sector.

Consultations

Give your comments and feedback on EMA’s policies and regulations.

R&D Engagements

Discover how EMA works with stakeholders to catalyse new and innovative digital technologies.

Talent Development

Learn about EMA’s efforts in nurturing talent and cultivate interest in the energy sector.

Welcome to EMA's website. We would love to have your valuable feedback.

How am I billed for my electricity consumption?

Your electricity consumption is based on the readings on your electricity meters which are read bi-monthly by SP Group. 

For months when your meters are not read, your electricity usage will be estimated based on past consumption.  Any over- or under-estimation of the readings will be adjusted in subsequent bills when the actual meter reading is taken.  

You can submit meter readings via these channels:

  • The SP App
  • Call the Open Electricity Market hotline at 1800-233-8000. Please press 4 after selecting the language options to submit your meter reading. 

Note that if your meter reading is due on a weekend or public holiday, please use the SP App or call the Open Electricity Market hotline at 1800-233-8000 to submit it instead.

If your retailer bills you directly, your meter reading can also be submitted through the e-Services portal. Sign up for an e-Services account now to start doing so.

If you are still receiving your electricity bill from SP Group, submit your meter reading via the SP Utilities Portal.

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