A Singapore Government Agency WebsiteHow to identify

Official website links end with .gov.sg

Government agencies communicate via .gov.sg websites
(e.g. go.gov.sg/open).Trusted websites

Secure websites use HTTPS

Look for a lock ( )or https:// as an added precaution. Share sensitive information only on official, secure websites.

Our Energy Story

Overview

Discover how the Singapore Energy Story sets the vision towards a net-zero energy future.

Energy Supply

Gain insights into the four switches that power Singapore’s economy and our daily lives.

Energy Demand

Discover ways to enhance energy efficiency and lower your carbon footprint.

Energy Grid

Explore how EMA ensures a reliable and secure energy supply for everyone.

Energy Market Landscape

Learn about the intricacies of Singapore’s energy market structure and operations.

Consumer Information

Electricity

Get tips on buying electricity and protecting your family from electrical hazards.

Gas

Learn about purchasing gas and safeguarding your family against gas hazards.

Solar

Access information on installing solar panels at your home and selling excess electricity to the national grid.

Regulations & Licences

Regulations

Stay up-to-date with the latest regulations, policies and frameworks governing the energy sector.

Licences

Learn about the licences that EMA issues to different stakeholders in the energy sector.

Regulatory Publications

Read about the Codes of Practice and Circulars that EMA publishes to regulate the energy sector.

Partnerships

Calls for Proposal

Collaborate with EMA in co-creating innovative solutions for the energy sector.

Consultations

Give your comments and feedback on EMA’s policies and regulations.

R&D Partnerships

Discover how EMA works with stakeholders to catalyse new and innovative digital technologies.

Talent Development

Learn about EMA’s efforts in nurturing talent and cultivate interest in the energy sector.

Welcome to EMA's website. We would love to have your valuable feedback.

What are the safeguards to protect consumers if it is the electricity retailer initiating the early termination of contract?

EMA will progressively roll out the Enhanced Regulatory Regime for Electricity Retailers from August 2023 onwards. EMA will introduce guardrails to strengthen the existing competitive market structure. This includes enhancing the regulatory requirements on electricity retailers to strengthen consumer protection and ensure that they are sufficiently resilient against market volatility.

This enhancement will also include protecting customers if the retailers were to initiate the early termination of contract or were to exit the market.

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